Terms of Service

What RetreatDesk is

RetreatDesk is software that venue owners use to publish a booking page, send quotes, generate retreat agreements, record payments organizers make to them directly (and, where enabled, take card payments through their own Stripe account), and coordinate retreats. RetreatDesk is not a party to bookings between venues and organizers, is not a travel agent, and does not hold or transfer booking funds.

Venue accounts

• You're responsible for the accuracy of your listing, prices, policies and agreements, and for complying with local laws, permits, taxes, zoning and the rules of any other platforms you use.
• The retreat agreement template is provided for convenience and is not legal advice. You decide whether to use it and should have it reviewed.
• Payments are processed by Stripe under Stripe's own terms. Stripe's fees are charged to you by Stripe.
• Free trial: new venues get a free trial. Billing isn't active yet; we'll tell you the price in advance and nothing is charged without your agreement.

Organizers, vendors and participants

People without accounts use private links. Anyone with a link can open that page, so keep links private. Bookings, cancellations and refunds are governed by the agreement between the venue and the organizer.

Acceptable use

Don't misuse the service, attempt to access other venues' data, send spam, or upload unlawful content. We may suspend accounts that do.

Availability and liability

We work to keep RetreatDesk reliable, but it's provided “as is”. Calendar sync with other channels depends on those channels and can be delayed. To the extent permitted by law, RetreatDesk's liability is limited to the fees you paid in the 12 months before the claim.

Contact

support@retreatdesk.app